Job Opportunities

OUR COMPANY
BOARD OF DIRECTORS
MANAGEMENT TEAM
MISSION STATEMENT
QUALITY, SAFETY, HEALTH & ENVIRONMENT POLICY

Employment Opportunity

Refresh and Grow your Career with Us!

Customer Service Representative

Careers > Customer Service Representative

Responsible for answering customer related queries via either email, telephone or in person. To ensure that all information regarding products, procedures and services that company provide are up-to-date.

  • Daily processing all orders received for delivery.
  • To handle all Customer Service related complaints and forward information to respective departments for analysis.
  • Checking driver invoices daily to ensure that all orders received are processed accurately and received on the requested delivery date.
  • Maintaining an up-to-date database of all Customer contact information.
  • Collecting data and gathering routine reports and documents for management, accounting department and external partners.
  • Backup Front Desk operations.

Knowledge, Skills & Ability

  • Must have excellent communication.
  • Excellent organizational skills.
  • Attention to detail.
  • Ability to work under pressure.
  • Prior customer service experience preferred.
  • Telephone Etiquette.
  • Data Entry Skills.
  • Problem Solving Skills.
  • Computer literacy (Advanced Microsoft Excel, Word Outlook and PowerPoint)
  • The ability to speak a foreign language may be an asset

Minimum Qualifications

  • A Minimum of 2 years’ experience in Customer Service, Tele Sales and/or related field.

Interested persons must submit resumes electronically to
hradmin@CBCBahamas.com
We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

 

Please be advised that Caribbean Bottling Company is no longer accepting paper resumes.  You may send your resume to hradmin@cbcbahamas.com.

Thanks for your cooperation.